At Better Man, our focus is on FAST delivery! Your order will be sent by EXPRESS POST with dispatch times usually within 24hrs. Due to the very expensive nature of express post, we are unable to offer discounted postage rates or free postage, however the speed of dispatch and delivery is worth every cent. We currently to ship to Australia only.

 EXPRESS POST

• Postage is charged at $10 per package
• We currently ship to Australia only
• Most orders are sent by Express Post
• Most orders ship the same day they are ordered
• We offer fast shipping instead of free shipping
• Same day dispatch is not guaranteed
• Overnight delivery is not guaranteed

 

ESTIMATED DELIVERY TIME

• Most products are dispatched the same day they are ordered
• After this, we email you with the tracking number, so you can monitor your delivery online
• Depending on your state - delivery can be from 1 day to 7 business days
• We email you again when your order is delivered or waiting at the post office
• Western Australia & remote locations can take longer than this
• Excludes weekends and public holidays.
• Orders placed after 2pm will be processed the next morning

 

 OUT OF STOCK / BACK ORDER ITEMS:

• We hate out of stock items or back orders, so work hard to always keep stock in good supply
• Our website stock level is LIVE - meaning all items shown as "in stock" are 99.9% "in stock
• However, if we suddenly run out of stock, a member of our team will contact you via email to let you know.
• (This usually happens inbetween stock sync timings where 2 people order the same item at once. This happens rarely)
• You can chose to wait for the item to return to stock, or we will offer you store credit in the hope you can find a similar item from thousands we have in stock

 

 RETURNS PROCESS:

• If your item is faulty, it is only right that you should return it!
• Under Australian consumer law we are happy to offer store credit, a replacement or full refund